Refund & Cancellation Policy – monotization.com
Refund Policy
Read our refund policy to understand whether you are eligible for a refund or not.
As a customer at monotization, you are responsible to understand that we provide impalpable goods / services that are irreversible / irrevocable. At monotization, we take pride in our customer satisfaction and world-class, quality Instagram services, and we stand behind our product / service.
Contact our Reliable Customer Care Support
At Real Subscribers, we have a highly-skilled and professionally trained customer support. We are usually able to solve the queries of our customers through a simple email. You can reach out to us through email and we will respond to resolve your query within 24-48 hours.
Cancellation Policy
Since monotization.com is offering non-tangible irrevocable goods, we do not issue cancellation once the order processing has started. As a customer, you are responsible for understanding this upon purchasing any service at our site.
However, we realize that exceptional circumstances can take place with regard to technical issues, in which case you can place a request for refund to us.
When you can request an eligible refund
Failure of order completion
There are times when our process takes longer to complete or / and is unable to deliver the order, due to certain issues such as technical errors in your Instagram handle, etc. In such cases, the customer is eligible for full refund of the payment.
Product / services different from as described:
If you come across such issue, we recommend you to contact our customer support within 24 hours and if you are able to produce evidence for the same, we will provide you partial / full refund for your payment, depending on how far along the process was.
When you are not eligible for a refund
Likes / comments / Subscribers drop over time after order completion:
At monotization, we provide services of highest quality, hence, it is highly unlikely for your services to decrease over time after completion of order. However, if it so happens, we do not take responsibility for the same, as there can be multiple reasons for your services to drop off, such as low-quality content, or irregular uploads, change in Instagram algorithm, etc.
